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Our mission is to deliver services and activities to support families and individuals. We will cross-refer our clients through their journey through our range of services to empower them and their families as a whole to make improvements in their life circumstances and raise resilience.


E.A.S.E. (Empowering Action & Social Esteem) Ltd aims to inspire, empower, enable, and support personal and community development through skills, knowledge diversity, and raising Community resilience.



  • Empathising and empowering people (children, young people and adults alike)

  • Listening and helping them to navigate a way out of any situation

  • Starting with the person’s needs, respecting them and treating them with dignity

  • Always be there for support when needed

Making it happen

  • Being clear and honest

  • Be prepared to speak up and challenge on people’s behalf

  • Listening and not focusing on the immediate problem/issue so we understand other factors influencing their lives

  • Ensuring we give people tools, confidence and encouragement to ensure they can effectively change their situations

Be Ambitious

  • Continuing and building on our unique services, expertise and experience
  • Seeking to improve in everything we do

  • Investing in our team

  • Always strive towards continuous improvement

The Community at our heart

  • Valuing and respecting every individual
  • All views and expectations are heard and respected
  • Bringing people together and building relationships

What we do

Because our staff live in the same communities in which they work, and have experienced the same or similar issues as families that need help, our most important ingredient is our ability to engage a family and build trust.

We work with the family to offer practical and intensive support to improve their situation, showing them what to do and empowering them to develop the confidence and skills to address issues themselves over time.

We assess the whole family’s needs and work with them to prioritise the areas that need to be addressed. We support the whole family to acknowledge and accept the issues that are holding them back and impacting their children’s life chances.

EASE is a Community Development Charity


Who We Are

We are a community development charity that provides access to information, activities and training

What We Provide

EASE provides support services to individuals and families living in London Borough of Ealing

What Our Clients say

EASE has been supporting me since 2006. I am a vulnerable person in the community and have been a single parent since 2005. The support I have received from EASE has been invaluable from counselling, support Groups, social events to accessing solicitor’s advice, practical help with forms and contact with Ealing Council. The Staff are extremely professional and supportive, they fully understand my circumstances.

Client G.

I have been accessing EASE services for a few years; they have been very supportive to me and my family. Both my children have additional needs and attend the Holiday Clubs, which helps me a lot. My children love attending the Holiday Club and they have helped a lot to boost their confidence. The EASE team is very supportive of me whenever I need assistance. I am coping because of the help I receive from them.

Client L.

I started coming to EASE services with my parents when I was two years old. At that age I could not speak any English and my parents could not, so they were unable to help me. At EASE, I was helped to learn English, helped with schoolwork, taught how to cook during the free cookery classes, taught how to sew in the sewing classes. All the support I received helped me to live life as an independent and strong woman. I am now doing a psychology degree.

Client J.

After staying home for 7 years looking after my two children as we could not afford childcare, I needed to start all over again searching for work as soon as they started school full time. I had lost all my confidence and did not know where to start. A friend directed me to EASE, there I was offered a volunteer opportunity. I started as a Volunteer staff and in 2018 I was taken on as a full-paid staff. I have regained my confidence, made new friends and learnt new skills.

Client A.

Client Feedback from services run during the lockdown

Your team’s generous offering of gifting my little family a £40 supermarket food shop over the Christmas period has helped us tremendously!
We are a low income family of 4 with two children under 5 years old and with the stresses of the global pandemic having a severe impact on our household’s income from our self-employment work, we have found ourselves in a situation where we are behind with all bills (priority bills included).
With no disposal income, this food shop kindly provided has taken the pressure of us to find money for food and allowed us to stock up on meat and batch cook meals that will last us into the last week of December / early January.
We are eternally grateful for this support and wish yourself and team nothing but prosperity despite a super tough and challenging year for humanity.

Client D.S and Family
I was granted a Tesco food shop just before Christmas, this has helped me loads. I have two older step-children coming and 4 with me now. The little luxuries at Xmas that we can now buy as the food shopping I have asked for covered stuff we would have to get for the children. These food shops truly helped us out, so we can get other bits we sometimes struggle to get.
Client D. T
The Food shop has brought a smile to our faces in the morning because it was one less thing we had to worry about to spend with this crisis we are going through and again my mental health as I was diagnosed with personality disorder. This shopping honestly meant a lot to me and my little kids when they saw the yogurts they were very happy.
Client M.N
English is my second language which I struggle to understand. I am grateful for the support given to me. I am unable to deal with everything on my own. As I struggle to understand somethings that have been said.
Client G.Z

EASE’s Social Impact

EASE is passionate about serving the community. That’s why we offer a number of services that are specifically tailored to the needs of our Clients.

Since the start of lockdown, EASE has continued to support its families that are in need and those that have been hit most by the impact of the Covid-19 pandemic.

EASE/HBL services during lockdown– April to 23 August 2020

Families that received a foodbank voucher
Vouchers given out

EASE/HBL Mutual Aid Group

Families assisted with food and/or befriending
Food parcels delivered
Volunteers who registered, received training, DBS’d and delivered food parcels or provided befriending

Families or individuals who were given telephone support and what they required assistance with

Calls made to EASE/HBL for support during lockdown
Most vulnerable clients who were consistently called during lockdown, many having multiple needs to be addressed
Calls received that were related to benefits and food support
Calls were related to debts in relation to council tax, utility bills and food support
Family fund applications
William Hobbayne applications submitted (household furniture or school uniform assistance) whilst requesting food support
Clients signposted to other services whilst discussing food support
Families that made contact in relation to food support alone

Youth Services run from June until October 2020

Mentoring sessions that have taken place
Outdoor youth sessions that have taken place
Online youth sessions that have taken place
Young Females that have received mentoring
Young Males that have received mentoring
Young people that have been in constant contact with youth services during the period mentioned

Our Partners